Housecall Pro pricing starts at $59 a month billed annually, or $79 month to month, for the Basic plan with one user[1]. Essentials costs $149 or $189 and includes five users; MAX costs $299 or $329, includes eight users and charges $35 a month for each extra user[1]. Those list prices are the same as in September 2025[2]. Housecall Pro says it does not require long-term contracts[1]; its pricing page does not describe annual-plan cancellation or refund terms. On top of the plan you pay card fees from 2.59% and 1% on bank payments[1]. Housecall Pro’s own call tracking starts at $45 a month[3]; CallRail is an alternative on Essentials and up[4]. Zapier and the open API come only with MAX[1]. The warning for anyone paying for Google Local Services Ads: LSA bookings and free Reserve with Google bookings land in the same Google inbox, and Housecall Pro says plainly that they are "not differentiated"[5].
BaaDigi does not resell Housecall Pro or take a referral fee from any software vendor named on this page. We sell marketing services, including a custom CRM built on GoHighLevel.
What does each Housecall Pro plan cost?
| Plan | Billed annually | Billed monthly | Users included | Adds over the tier below |
|---|---|---|---|---|
| Basic | $59 | $79 | 1 | Online booking, scheduling and dispatch, estimates and invoicing, payments and consumer financing, price book, job costing, review management |
| Essentials | $149 | $189 | 5 | Routes, flat-rate pricing, checklist automations, photo reports, employee GPS tracking, commissions, QuickBooks Online sync |
| MAX | $299 | $329 | 8 (then $35 / user / month) | Sales proposal tool, recurring service plans, route optimization, open API and Zapier, dedicated onboarding specialist, escalated phone support |
Basic and Essentials are buy-now; the MAX button says Book Demo[1]. The free trial is 14 days of MAX with no credit card[1]. No setup fee is published; MAX includes a dedicated onboarding specialist[1].
Time-limited: when we checked on September 21, 2026, the pricing page showed Basic and Essentials at $26 for the first month and MAX at $99 a month for the first three months[1]. The page prints no end date or full terms, so confirm what you pay after the promo before you sign up. The table above shows list prices.
The $35 extra-user price is printed under MAX only. The page says just that add-ons and extra users are optional on the other plans, so ask what a sixth user costs on Essentials before you sign up a growing crew[1].
Which Housecall Pro features cost extra?
| Add-on or fee | Price |
|---|---|
| Call tracking (Voice) | From $45 / month plus overages; packages of 500–2,500 minutes |
| VoIP phone plus call tracking (Voice) | From $65 / month plus overages |
| VoIP Super | $350 / month for 6,000 minutes |
| Card payments | From 2.59% |
| Bank (ACH) payments | 1% |
The rest have no published price: CSR AI (AI call and chat answering), Pipeline (automated lead follow-up), Campaigns, Websites, Payroll, Accounting, Business Coaching and vehicle GPS and dashcams[1]. That unpriced group includes the three marketing tools a contractor is most likely to want: Pipeline, Campaigns and Websites[1].
Get every add-on price in writing before you buy. With Voice, CSR AI, Pipeline and Campaigns all billed separately, the plan price can end up the smaller part of the bill.
Does Housecall Pro lock you into a contract?
Housecall Pro says no. The pricing page FAQ says it "does not require long-term contracts" and that cancelling is simple[1]. Downgrades take effect at the end of the current monthly or annual billing period[1]. Annual billing saves $20–$40 a month against monthly billing, depending on the plan[1]. The page does not say whether an annual prepayment is refundable if you cancel mid-year, so ask before you prepay.
Can you get your data out of Housecall Pro if you leave?
Yes, while your account is open. Admins can export the Customers and Jobs lists as a CSV that arrives by email; only admins have that permission, so make sure the owner’s login is one[6]. Nothing we read says how long data is kept after cancellation, so export before you cancel.
How does Housecall Pro track where leads come from?
Housecall Pro gives you more ways to capture a lead than to prove where it came from. Capture is built in on every plan; attribution takes tagged links, the Voice add-on or CallRail.
- Website capture: a "Book online" button that opens the booking flow in a pop-up on your site, a hosted booking link, and an embeddable Lead Form that creates a lead in Housecall Pro[7][8].
- Lead Source field: every customer, job and estimate has one, and it feeds Reporting. Housecall Pro fills in system sources on its own, such as Google Reserve, My Website (Online Booking), Yelp and Thumbtack[9].
- Campaign tags: online booking links can carry Tracking Attributes, such as "Email Campaign 1", and a job or estimate booked through that link is tagged with it[7]. That writes a job tag, not the Lead Source field, and the help pages we read never mention UTM parameters. If you run Google Ads to a booking page, give each campaign its own tagged link; do not assume UTM data carries through[7][9].
- Call tracking: Housecall Pro’s Voice add-on, from $45 a month, assigns tracking numbers to lead sources[3]. CallRail also connects, but only on Essentials or above[4].
- Google Local Services Ads and Reserve with Google: connected at no extra Housecall Pro charge. Reserve with Google is free for all Pros and runs on Housecall Pro’s own online booking[5].
- Zapier and the open API: MAX only, $299 a month and up[1].
- GoHighLevel: we found no native integration on Housecall Pro’s or HighLevel’s pages. A third-party marketplace app, CRM Connector, imports contacts and syncs jobs and appointments into GoHighLevel using a Housecall Pro API key[10]. Housecall Pro includes API access only on MAX, so plan on MAX for this route[1].
LSA and Reserve with Google bookings are mixed together. Since what Housecall Pro’s help article calls its January 2025 update, both arrive in one "Google" channel in the Job Inbox, and the article states that "they are not differentiated"[5]. LSA leads are paid; Reserve with Google is free[5]. So Housecall Pro alone cannot tell you your real cost per LSA booking. Reconcile against the lead list inside your Local Services Ads account each month.
The Book Online button is no longer Google’s. The same article says a click on "Book Online" in a Local Services Ad or Reserve with Google now sends the customer "to the Housecall Pro Online Booking flow instead of Google’s own booking flow"[5]. If you or your agency track bookings on Google’s side, expect those numbers to change.
Who is Housecall Pro built for?
Housecall Pro says it is built for home service businesses such as HVAC, plumbing, electrical, cleaning and landscaping, from solo operators to growing teams[1]. Its industry list also covers handyman, pool, appliance, remodeling, carpet cleaning, garage door, chimney, pest control, window cleaning, pressure washing and custom home builders, plus commercial services[1]. The published plans stop at eight included users[1].
The company was founded in 2013, lists offices in Denver and San Diego[11] and is operated by Codefied Inc.[1]. Its own customer counts disagree: more than 45,000 businesses in two places on the about page and more than 40,000 in a third[12], and more than 200,000 professionals, a count of people rather than companies, in press releases[13].
What do contractors complain about most?
| Site | Rating | Reviews |
|---|---|---|
| Capterra | 4.7 / 5 | 2,746 |
| Trustpilot | 2.4 / 5 | 640 |
A 4.7 on Capterra next to a 2.4 on Trustpilot is a wide gap. Recent complaints on both center on support that is hard to reach or handled by an AI bot, bugs and glitches in the app and phone system, bank payments stuck in pending for days, layout changes that disrupt daily work, and bills that reviewers say went up without notice[15][14]. The published plan prices themselves have not moved since September 2025[2][1], so we cannot tell from public sources why some reviewers report higher bills; add-ons, usage fees, expired promotions or older plan terms are all possible explanations. The praise is for intuitive scheduling and for handling dispatch and billing in one place[14][15]. G2 blocked our checks, so no G2 rating is shown.
What changed at Housecall Pro in 2025–2026?
- Plan prices held steady: Basic, Essentials, MAX and the $35 extra user are the same on the pricing page archived September 17, 2025 as today[2][1]. The feature bundles did shift: the 2025 Essentials card listed postcards and email marketing, which the current card does not[2][1].
- January 2025 (per Housecall Pro’s help article): Local Services Ads and Reserve with Google bookings merged into one Google inbox, and Book Online now opens Housecall Pro’s booking flow[5].
- February 2026: CSR AI added website chat answering that captures job details and alerts the team, alongside an Accountant AI and custom call reasons in Voice[16].
- July 15, 2026: HVAC, Plumbing and Electrical packages announced, its first trade-specific packages. Prices were not published[17].
Should you buy Housecall Pro?
- Buy it if: you run an HVAC, plumbing, electrical or cleaning business whose users fit the included seats (one on Basic, five on Essentials, eight on MAX, with extra users available at the printed MAX rate) and want published prices, no long-term contract, and online booking tied to Google.
- Think twice if: you spend real money on Local Services Ads. You will be reconciling paid LSA bookings against free Reserve with Google bookings outside Housecall Pro every month.
- Budget for MAX if: you use GoHighLevel, Zapier or any custom integration. The API is MAX-only, so the real starting price for a connected marketing stack is $299 a month.
- If you buy: get written prices for every add-on you saw in the demo, especially Voice, CSR AI, Pipeline and Campaigns.
Frequently asked questions
- How much does Housecall Pro cost per month?
- Housecall Pro Basic costs $59 a month billed annually or $79 month to month with one user. Essentials is $149 or $189 with five users, and MAX is $299 or $329 with eight users plus $35 a month for each additional user. Those are list prices; the pricing page also showed short introductory offers on September 21 and October 2, 2026, so check the live page for current terms.
- Does Housecall Pro require a contract?
- Housecall Pro says it does not require long-term contracts, and downgrades take effect at the end of the current billing period. Annual billing is cheaper than monthly billing by $20 to $40 a month depending on the plan. Its pricing page does not say whether an annual prepayment is refundable, so confirm that before you prepay.
- How much does Housecall Pro call tracking cost?
- Call tracking through the Voice add-on starts at $45 a month plus overages, with packages of 500 to 2,500 minutes. VoIP phone service with call tracking starts at $65 a month.
- Can Housecall Pro tell Local Services Ads bookings from Reserve with Google bookings?
- No. Both arrive in a single Google channel in the Job Inbox, and Housecall Pro says they are not differentiated. To know which bookings came from paid Local Services Ads, check the lead list in your Local Services Ads account.
- Does Housecall Pro integrate with Zapier or GoHighLevel?
- Zapier and the open API are included only on the MAX plan. We found no native GoHighLevel integration. A third-party connector, CRM Connector, uses a Housecall Pro API key, and API access comes only with MAX.
Related reading
Sources
Every source was opened and read on the date shown. Vendor prices change; check the vendor's page before buying. How we research: methodology.
- Housecall Pro pricing page — checked 2026-10-02
- Housecall Pro pricing page (archived September 17, 2025) — checked 2025-09-17
- Housecall Pro help: Voice FAQs — checked 2026-09-21
- Housecall Pro help: connecting Housecall Pro and CallRail — checked 2026-09-21
- Housecall Pro help: Job Inbox integration with Google bookings — checked 2026-09-21
- Housecall Pro help: importing and exporting jobs and customers — checked 2026-09-21
- Housecall Pro help: Online booking overview — checked 2026-09-21
- Housecall Pro help: Lead Form — checked 2026-09-21
- Housecall Pro help: how to use lead sources — checked 2026-09-21
- CRM Connector: GoHighLevel + Housecall Pro integration (third-party, vendor-authored) — checked 2026-09-21
- Housecall Pro contact page (office locations) — checked 2026-09-21
- Housecall Pro about page — checked 2026-09-21
- Housecall Pro February 2026 platform update (PR Newswire) — checked 2026-09-21
- Capterra: Housecall Pro reviews — checked 2026-09-21
- Trustpilot: Housecall Pro reviews — checked 2026-09-21
- Housecall Pro: February 2026 product updates — checked 2026-09-21
- Housecall Pro launches trade-specific packages (GlobeNewswire, July 15, 2026) — checked 2026-09-21