Working With Us
What to Expect When You Work With BaaDigi
When you work with BaaDigi, every request you send gets a reply in under 15 minutes and every website change goes live within an hour, 6am–4pm Pacific, Monday through Friday. You always know who is working on your request, because they email you their name when they take it. Your results live on the Predictable Work Dashboard, where you can see your leads, rankings, and what we have been working on at any time — no waiting for a monthly report to find out what is happening.
By Ryan Goering, CEO & Founder, BaaDigi · Last updated September 2026
From: BaaDigi Support
Re: Update our summer pricing
Hi Mike,
Michelle has picked this up and is working on it right now.
You'll get a confirmation from us as soon as it's fixed.
BaaDigi Support
Sent the moment someone takes your request
How do I reach BaaDigi support?
Email support@baadigi.com. Include your business name and what you need. For anything urgent, put URGENT in the subject line.
How will I know what BaaDigi is doing?
- Every request: an email with the name of the person on it, and another when it is done
- Anytime: the Predictable Work Dashboard shows your leads, rankings, and completed work
- If something is off, we tell you before you have to ask
What does BaaDigi need from me?
- Tell us about new services, promotions, or service areas as they happen
- Send real photos from your work when you can — they outperform stock photos every time
- Tell us if something does not look right. We would rather hear it today than find out next month
Frequently Asked Questions
How do I contact BaaDigi support?
Email support@baadigi.com with your business name and what you need. Replies come in under 15 minutes, 6am–4pm Pacific, Monday through Friday.
How do I see what BaaDigi has done for my business?
On the Predictable Work Dashboard, which shows your leads, rankings, and completed work at any time.
What are BaaDigi support hours?
6am–4pm Pacific, Monday through Friday, with emergency coverage until 9pm Pacific on weekdays.
Need Something Changed?
Email us your business name and what you need. A real person replies in under 15 minutes, 6am–4pm Pacific, Monday–Friday.