FieldEdge does not publish its prices. Its three plans, Select, Premier and Elite, all say "Request Pricing," and FieldEdge says the price depends on how many technicians or employees you have and which add-ons you need[1]. A pricing roundup published September 2, 2026 by Deepsel, a competing maintenance-software vendor, puts FieldEdge cost at roughly $100–$150 per office user and $100–$125 per technician per month, plus a one-time implementation fee of $500–$6,000; FieldEdge has not confirmed these figures[2]. There is no free trial[1]. The biggest warning is the contract: it auto-renews for 12 months unless you give 60 days’ written notice, and leaving early costs your monthly fee times every month left on the term[3].
BaaDigi does not resell FieldEdge or take a referral fee from any software vendor named on this page. We sell marketing services, including a custom CRM built on GoHighLevel.
What does each FieldEdge plan cost?
| Plan | FieldEdge’s published price | Mobile app licenses included | Adds over the plan below |
|---|---|---|---|
| Select | Request Pricing | 2 | Basic dispatching, booking and scheduling, basic agreements and single-option quotes, customer management, pricebook and flat-rate pricing, lead tracking, SMS texting, chat support |
| Premier (labeled “Most Popular”) | Request Pricing | 4 | Advanced dispatching, multi-option quotes, advanced service agreements, 10 saved reports, prospect tracking, performance and commission, email and phone support |
| Elite | Request Pricing | 6 | Unlimited saved reports, outbound call recording, Proposal Pro, MarketingEdge with two-way texting, warehouse inventory (QuickBooks Desktop Enterprise only), consumer portal, dedicated customer success rep |
FieldEdge describes Premier as built for "established multi-truck operations" and Elite for "large-scale multi-truck companies"[1]. No free trial: FieldEdge says new members do better when its team walks them through onboarding[1].
| Cost item | Third-party estimate (not confirmed) |
|---|---|
| Office user | $100–$150 per user / month |
| Technician | $100–$125 per technician / month |
| Implementation (one time) | $500–$6,000 |
The same roundup cites a June 2024 Reddit post reporting a $350 monthly bill for one office user and three technicians[2]. One bill is not a price list. Treat these figures as a range to negotiate against.
The pricing page still shows a donation promotion that ended May 31, 2024[1]. Nothing on that page is proof of a current offer; get every number in writing.
Which FieldEdge features cost extra?
- Proposal Pro, MarketingEdge, Academy and the Consumer Management Portal are "Call for Pricing" add-ons on Select and Premier, and included in Elite[1]. The same page also says all plans get an invite to Field Services Academy, so ask what the paid Academy add-on covers[1].
- Outbound call recording is only on Elite[1].
- Additional mobile app licenses beyond the included count are listed as a Premier feature, with no published price[1].
- Xplor Satellite Marketing Services pairs you with a dedicated strategist who gives guidance and helps set up automated email campaigns and forms in MarketingEdge, which you must already have; no price is published[4].
FieldEdge publishes no implementation fee. Its terms say implementation fees fall due immediately, and time-and-materials setup costs can be charged, if go-live slips because of the client[3].
If email and text marketing matter to you, price Elite against Premier plus MarketingEdge. Both numbers come from sales, so ask for both in the same quote.
What does a FieldEdge contract lock you into?
FieldEdge’s legal page redirects straight to Xplor’s US SaaS terms, a PDF marked "Last Update: October 2023"[3]. FieldEdge does not say whether a newer version applies to new sign-ups, so ask for the exact terms attached to your order.
- Auto-renewal: the agreement renews "for successive periods of 12 months" unless either side gives written notice "at least 60 days prior to the expiration"[3].
- Leaving early: the early termination fee equals "the relevant monthly Fees multiplied by the number of months remaining" in the term[3].
- Price increases: Xplor can raise fees with at least two months’ notice. If the increase is above CPI, you can exit within 10 days without penalty[3].
- Downgrades: you can only move to a lower plan at the end of your current contract period[1].
The notice window is 60 days. Set a reminder 75 days before renewal, or you are in for another 12 months.
Can you get your data out of FieldEdge if you leave?
We found no documented customer export path in the FieldEdge pages and terms we read on September 21, 2026, which is not proof that none exists. The terms commit FieldEdge’s parent to "return or delete all Client Personal Data" on reasonable request when the agreement ends[3]. We found no description of a self-serve export of customers, jobs or invoices, and no stated export format. Ask FieldEdge directly.
Before you sign, get it in writing: how customers, equipment, agreements, jobs and invoices come out, in what format, and at what cost.
How does FieldEdge track where leads come from?
FieldEdge tracks lead sources inside its own system. Getting leads in from outside tools is where it gets thin.
- Lead source: FieldEdge says it tracks lead sources automatically to measure marketing ROI[5].
- Tracking numbers: unique phone numbers help office staff identify lead sources by territory[6].
- Online appointment requests: FieldEdge’s future-features page lists "Online Appointment Requests" among features rolling out now, letting customers request service from your website[7]. These are requests, not confirmed bookings. The page does not say which plans include it, and we found no public install guide or embed code.
- MarketingEdge adds forms and landing pages for capturing prospects, plus automated NPS and review requests[8].
- Google Local Services Ads: a native LSA integration is not documented in the FieldEdge pages we read. Free2Grow, an AI answering service that integrates with FieldEdge, says its Speed to Lead feature responds to leads from LSA, Facebook, Angi, Yelp and other channels and can book appointments into FieldEdge[9]. The announcement does not say the LSA lead record itself is passed into FieldEdge.
- Google Business Profile and Reserve with Google: no integration is documented on the FieldEdge pages we checked.
Off-the-shelf connectors look limited. CallRail, Zapier and GoHighLevel do not appear on the FieldEdge partners page we read[10], and Zapier’s address for a FieldEdge app returned "not found" when checked on October 2, 2026[11]. A Zapier app, a Zapier route to GoHighLevel and a native CallRail sync are therefore not documented in the sources we checked; that does not prove they do not exist, so ask FieldEdge.
The workaround is the FieldEdge Open API. Current customers request it through the "Customer API Access" button on the developer portal; emailing Xplor’s integrations team is for partners only[12]. The "Open API Access Request (Customers)" form asks whether the integration is for your business only (including in-house AI tools) or for a third party you have hired, such as a consultant or vendor[13]. The public API docs include an endpoint that creates a lead with customer details, appointment preferences and service information, plus endpoints for customers, work orders, lead sources and webhooks[14]. So a lead push from a form, call tracker or GoHighLevel into FieldEdge is possible once access is granted, but someone has to build it: the form states FieldEdge does not offer development services or implementation help[13]. FieldEdge does not say which plans get API access or whether it costs extra.
The Free2Grow AI answering integration announced September 15, 2026 is a partner integration built on a custom API with FieldEdge, the first since FieldEdge opened its system to third parties[9]. It is not the customer Open API route above.
Leads lose their source three ways here: ad or LSA calls that ring the main line instead of a tracking number, web form leads that arrive by email and get retyped, and anything from a tool FieldEdge cannot connect to. If you run a separate CRM or call tracker, plan on manual entry or budget for a developer to build the API lead push, and ask whether an API-created lead keeps its lead source.
Who is FieldEdge built for?
FieldEdge pitches itself to "SMB and Mid-Market Service Leaders in HVAC, Plumbing, and Electrical"[15], and its industries menu also lists locksmith and appliance repair[1]. The plan descriptions point at multi-truck companies[1].
Its roots go back to 1980, when George and Glenn Slay founded Coastal Computer Corporation in Fort Myers and built field service software for HVAC businesses[16]. FieldEdge now sits in the Field Services division of Xplor Technologies and claims more than 40,000 users[16]. On March 30, 2026, Xplor and Clubessential Holdings launched a combined company under the Xplor brand[17].
What do contractors complain about with FieldEdge?
| Site | Rating | Reviews |
|---|---|---|
| Capterra | 4.1 / 5 (ease of use 4.1, customer service 4.4, value 3.9, functionality 3.9) | 313 |
| Trustpilot | 1.4 / 5 | 46 |
The recurring complaints are support tickets that get opened and then go quiet, a mobile app that reviewers say technicians struggle with, glitchy accounting integration, and a desktop interface reviewers call dated and less intuitive than rivals[19][18]. The praise is thinner and older: easy dispatching and mobile use in a 2020 Trustpilot review[19], and a testimonial hosted by FieldEdge itself calling it more affordable than some competing brands[20]. G2 blocked our checks, so its rating is not shown.
What changed at FieldEdge in 2026?
- March 30: parent company Xplor combined with Clubessential Holdings under the Xplor brand[17].
- July 15: Jonathon Blissenbach was named President of Field Services, leading FieldEdge and Service Autopilot[21].
- Online appointment requests and two-way SMS texting are listed as rolling out now. Mobile 2.0 is still "coming soon," and FieldEdge says updates to Mobile 1.0 resume only after its "Maui migration" is done[7].
- September 15: FieldEdge announced the Free2Grow AI answering integration, the first since it opened its system to third-party partners[9].
Should you buy FieldEdge?
- Buy it if: you run an established multi-truck HVAC, plumbing or electrical company, want dispatch, agreements and flat-rate pricing in one system, and are fine keeping marketing inside FieldEdge.
- Skip it if: your leads run through Zapier, CallRail, GoHighLevel or another CRM. We found no Zapier app or native connection documented as of October 2, 2026, so connecting those tools probably means requesting Open API access and paying someone to build the integration; confirm with FieldEdge.
- Before you sign either way: get the plan price, per-user and per-technician rates, the implementation fee, the terms version and the export process in writing, and put the 60-day renewal notice on a calendar.
Frequently asked questions
- Does FieldEdge publish its pricing?
- No. FieldEdge lists three plans, Select, Premier and Elite, all marked Request Pricing, and says the price depends on team size and add-ons. A third-party roundup from September 2026 estimates $100–$150 per office user and $100–$125 per technician per month, plus $500–$6,000 for implementation, but FieldEdge has not confirmed those figures.
- Does FieldEdge have a free trial?
- No. FieldEdge says it does not offer a free trial because new customers do better when its team walks them through onboarding.
- Can I cancel FieldEdge early?
- Under the Xplor terms that FieldEdge’s legal page points to, dated October 2023, the contract renews for 12-month periods unless you give written notice at least 60 days before it ends. Leaving early costs the monthly fee multiplied by the months remaining in the term.
- Does FieldEdge integrate with Zapier or GoHighLevel?
- A ready-made connection is not documented in the pages we read on October 2, 2026: Zapier’s FieldEdge app address returned not found, and neither Zapier nor GoHighLevel is on the FieldEdge partners page we read. Current customers can request access to the FieldEdge Open API, which includes a create-lead endpoint, so a custom connection from GoHighLevel is possible, but you or a contractor you hire has to build it; FieldEdge does not provide development help.
- Does FieldEdge work with Google Local Services Ads?
- A native Local Services Ads integration is not documented in the FieldEdge pages we read. Free2Grow, an AI answering service that announced a direct FieldEdge integration on September 15, 2026, says it responds to LSA leads and can book appointments into FieldEdge.
Related reading
Sources
Every source was opened and read on the date shown. Vendor prices change; check the vendor's page before buying. How we research: methodology.
- FieldEdge pricing page — checked 2026-10-02
- Deepsel (competitor, maintenance-software vendor), "FieldEdge pricing" estimates, September 2, 2026 — checked 2026-09-21
- Xplor US SaaS Terms (last update October 2023), the PDF fieldedge.com/legal/ redirects to — checked 2026-09-21
- FieldEdge: Xplor Satellite Marketing Services — checked 2026-09-21
- FieldEdge scheduling and dispatching software — checked 2026-09-21
- FieldEdge field service software overview — checked 2026-09-21
- FieldEdge future features page — checked 2026-09-21
- FieldEdge MarketingEdge — checked 2026-09-21
- Xplor press release: FieldEdge integration with Free2Grow (September 15, 2026) — checked 2026-09-21
- FieldEdge partners page — checked 2026-10-02
- Zapier: FieldEdge app address (returned not found when checked) — checked 2026-10-02
- FieldEdge developer portal — checked 2026-09-21
- FieldEdge Open API Access Request (Customers) form, linked from the developer portal — checked 2026-09-21
- FieldEdge Open API docs: Lead endpoints — checked 2026-09-21
- FieldEdge home page — checked 2026-09-21
- FieldEdge company history — checked 2026-09-21
- Xplor press releases — checked 2026-09-21
- Capterra: FieldEdge vs Service Fusion comparison — checked 2026-09-21
- Trustpilot: FieldEdge reviews — checked 2026-09-21
- FieldEdge customer reviews page (vendor-hosted) — checked 2026-09-21
- FieldEdge blog: Xplor appoints Jonathon Blissenbach as President — checked 2026-09-21