Resy vs Tock: What Changed After the Merger

The sequence matters, because a lot of the commentary online predates the parts that have already taken effect.

**February 24, 2026 — the agreement.** American Express, which has owned Resy since 2019, announced an agreement to acquire Tock from Squarespace. Amex also agreed to acquire Rooam in the same announcement.

**August 11, 2026 — Tock venues went live on Resy.** Tock’s restaurants, wineries, and experiences became bookable on the Resy platform and app, taking the combined network past 25,000 venues.

**September 15, 2026 — Resy Credit extends to Tock venues.** Eligible purchases made on Tock and at hundreds of Tock venues in the U.S. become eligible for the Resy Credit.

**The brand itself.** Tock’s own website now displays "Tock is now part of the Resy network," and press coverage from Restaurant Business and Fast Company reports the Tock brand is being sunset as the two platforms unite against OpenTable.

So if you are choosing between Resy and Tock today, you are not choosing between two vendors. You are asking what the merged platform will support, and what it will cost.

Migrations are rarely perfectly like-for-like, and the Tock features most worth protecting are exactly the ones that are least standard.

**Deposit and prepayment settings.** If your model depends on prepaid covers to protect a tasting menu or a high-cost-of-goods service, confirm the amounts, timing, and refund rules transferred exactly as configured.

**Ticketed and tiered experiences.** Wine flights, chef’s counters, multi-tier events — verify each product still exists with correct pricing and inventory, not just a generic table booking.

**Cancellation and no-show policy enforcement.** The specific window and penalty settings are the whole point of using prepayment. Test one live.

**Guest data export.** Whatever the migration does or does not carry over, export your guest list, visit history, and notes now and keep your own copy. That is the asset you would otherwise lose in any platform transition, and it is the one thing no merger announcement will hand back to you.

**Your renewal date and terms.** Consolidation reduces competitive pressure on pricing. Know when your term ends before the conversation, not during it.

Step back from the feature list and the shape of the market is the real story. Reservation technology has consolidated into two large networks — OpenTable, described in press coverage as the larger by venue count, and the combined Resy/Tock platform under American Express.

Fewer independent networks generally means less downward pressure on what venues pay, and a smaller set of places to go when terms change. Neither Resy nor Tock publishes restaurant pricing publicly, which already makes it difficult for an operator to benchmark what they are paying against what a comparable venue pays.

That is not an argument for abandoning reservation platforms. They deliver genuine discovery — diners who would not otherwise have found you, and in Resy’s case an Amex cardmember audience with real spending intent. Most restaurants should be on at least one.

It is an argument for being deliberate about the split. Every cover booked through your own website carries no per-cover fee, no commission, and no intermediary between you and the guest. Every cover booked through a platform carries all three, plus a guest relationship that lives somewhere other than your restaurant. The platforms handle discovery; the question worth asking each quarter is what percentage of the diners who already know your name are being routed through a platform anyway — because that is the portion you are paying for twice, and the portion your own search visibility can win back.

Reservation platforms change plans, fees, and terms regularly, and quoted rates vary by market, venue size, and negotiation. Confirm current pricing and contract terms directly with the vendor before signing rather than relying on any third-party summary, including this one.